About Us

Trusted Healthcare Solutions Powered by Innovation and Compassion

Trusted Healthcare Solutions Powered by Innovation and Compassion

At our core, we believe that healthcare should be accessible, efficient, and personalized. With decades of experience and a passion for innovation, we are committed to delivering state-of-the-art medical solutions and exceptional patient care. Our team consists of seasoned healthcare professionals, researchers, and technology experts dedicated to improving patient outcomes and streamlining healthcare operations. Whether you’re a hospital, clinic, or diagnostics center, our tailored solutions ensure you stay ahead in a rapidly evolving industry.

  • Comprehensive and Integrated Healthcare Services
  • Expert Team of Licensed and Certified Professionals
  • Cutting-Edge Medical Technology and IT Systems
  • 24/7 Customer Support and Ongoing Training
  • Proven Track Record Across Multiple Institutions
Unified Patient Care with EHR and HIS Integration

Unified Patient Care with EHR and HIS Integration

Enable seamless care with a centralized EHR system that synchronizes data across departments. Our solution offers quick access to medical records, prescriptions, and patient history, ensuring quality healthcare decisions in real-time.

  • Cross-platform health record access
  • One-click data retrieval for prescriptions
  • Fully compliant and secure
Simplify Medicine Tracking and Compliance

Simplify Medicine Tracking and Compliance

Our smart pharmacy management module ensures real-time stock updates, automated reorder alerts, and expiry tracking to streamline operations. It enhances medication safety and ensures compliance with medical regulations.

  • Auto-reorder rules & alert notifications
  • Expiry & low-stock monitoring
  • Substitute suggestions
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Contact Us

Address

1st Floor, No.3, PC3–TNHB Mini complex, Mogappair West, Chennai – 600037

9444853565

info@mconnectz.com

About ePharmzee
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Terms & Conditions

1. Acceptance of Terms
By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part, please do not use our services.

2. Services Provided
We offer digital queuing, appointment management, and healthcare software solutions via web and mobile platforms.

3. User Responsibilities
Users must provide accurate information during registration and use the platform responsibly and legally.

4. Intellectual Property
All content including logos, text, software, and graphics are the property of the company and protected by intellectual property laws.

5. Privacy & Data
We respect your privacy. Your data will be handled according to our Privacy Policy.

6. Payment Terms
For paid services, users must agree to subscription fees. Non-payment may lead to suspension of services.

7. Limitation of Liability
We are not liable for any indirect or incidental damages arising from the use or inability to use our services.

8. Modifications
We reserve the right to update these terms at any time. Continued use constitutes acceptance of the new terms.

9. Termination
We may suspend or terminate your access if you violate these terms or use the platform maliciously.

10. Contact Information
For queries, please contact us at info@mconnectz.com.

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Support

1. General Support
If you have questions or need assistance, our team is available Monday–Friday, 9 AM – 6 PM IST. Please reach out through the following methods:

2. Technical Support
For issues related to logins, dashboards, appointment systems, or APIs:

  • Clear browser cache and try again
  • Ensure your internet connection is stable
  • Check for system announcements or planned maintenance
  • Submit a detailed support ticket if the issue persists

3. Feature Requests
We welcome new ideas and feedback. Submit feature requests via:

4. Onboarding & Training
We offer onboarding for all clients:

  • Step-by-step setup guide
  • Personalized onboarding (on request)
  • Video tutorials in the help center

5. Emergency Support
If you face system-wide outages or urgent issues:

  • Call emergency line: +91 94448 53565
  • Use priority tag: [URGENT] in email subject

6. Response Times

  • Standard queries: within 24 hours
  • Priority issues: within 1–2 hours

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